We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us atSale_Store_UK@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question atSale_Store_UK@outlook.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us atSale_Store_UK@outlook.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question atSale_Store_UK@outlook.com.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
I just got them the shoe is a leather Matte material at first lowkey regretting bc too much platform but I’m staring to like them
V
Vella Koss
identical to photo although i wish my base was black and not beige. very comfortable, well made. 8 cm tall but easy to walk in not too heavy and very elegant and lovely. im size 4 to 4.5 in uk and took size 37 eu and they fit on light a glove. very fast shipping! im v satisfied and pleased with this buy!
K
Kiana Abernathy
good
C
Casper Turner
Lovely and easy to walk in. True to size. I take a European 5/38 and I ordered the same.
I just got them the shoe is a leather Matte material at first lowkey regretting bc too much platform but I’m staring to like them
V
Vella Koss
identical to photo although i wish my base was black and not beige. very comfortable, well made. 8 cm tall but easy to walk in not too heavy and very elegant and lovely. im size 4 to 4.5 in uk and took size 37 eu and they fit on light a glove. very fast shipping! im v satisfied and pleased with this buy!
K
Kiana Abernathy
good
C
Casper Turner
Lovely and easy to walk in. True to size. I take a European 5/38 and I ordered the same.